Account Service Representative
Job Summary
Job Description
What is the Opportunity?
Responsible for processing routine data entry and on-line input of transactions using basic understanding of products and processes. Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on through, accuracy and production.
What will you do?
Showcase basic understanding of products and processes.
Follow standard procedural guidelines
Processes work volumes and provide consistent service within established benchmarks contributing to the achievement of business SLA/KPI.
Manage all partners to develop their skills and proficiency on designated capabilities for the role/business through Development Plan activities and career planning discussions.
Job Skills
Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time ManagementAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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