Support Worker

The Salvation Army Community-Based Residential Facility (CRF) is a federal half-way house and its clientele work on a system of gradual, supervised release while they reside at the facility. The CRF's priority is to assist and empower parolees - while managing their risk - to integrate them into the community and assist them in becoming self-sufficient and independent.

The Community Corrections Support Worker will act as a member of the Community Residential Facility Department team, exchanging information to the case management team, assisting residents with their needs, and ensuring that the facility's rounds, curfews, and check-ins are completed according to CRF policy.

The Salvation Army Community-Based Residential Facility (CRF) is a federal half-way house and its clientele work on a system of gradual, supervised release while they reside at the facility. The CRF's priority is to assist and empower parolees - while managing their risk - to integrate them into the community and assist them in becoming self-sufficient and independent.

Hours:

• 11:30 am to 11:30 pm, Saturday and Sunday

• Must develop an intimate working knowledge of correctional service of Canada (CSC) statement of work, CRF policy and procedure manual, and in-house CRF rules, with all actions based on strict adherence to policy.
• Maintaining the confidentiality of all CRF and ARC clientele.
• Receives all clients and residents in a professional manner.
• Monitors access to and security of the CRF/ARC.
• Maintains a calm and secure atmosphere in the residence through a quiet, unobtrusive presence.
• Conducts regular rounds of the CRF/ARC as described in the CRF guidelines and policies and procedures.
• Conducts CRF bed checks as per CRF guidelines and policies and procedures.
• Conducts and monitors the sign in and out sheets belonging to each CRF resident.
• Records pertinent information in the CRF duty log and case administration management system (CAMS).
• Communicates with Victoria Parole, National Monitoring Centre (NMC), and Victoria Police as necessary and document situations and incidents.
• Enforces CRF in-house rules and parole conditions, according to the Policy and Procedures manual and the Statement of Work.
• Properly files all CRF/CSC documents in accordance with Policy & Procedures.
• Maintaining an accurate medication access log. The medication access log must include the clients name, date and time which he/she accessed their medication, client and staff initials.
• Records observed maintenance needs in accordance with the ARC procedures.
• Ensures that the Intake office is clean and organized to ARC standards.
• Attends all CRF staff meetings, seminars, and training as directed.
• Provide transportation at the direction of the CRF Director/Designate.
• Performs light janitorial duties when required (i.e. room pack outs/cleaning)
• May be assigned other related duties according to the CRF's needs.
• Must be prepared to participate in upgrading/training at the discretion of CRF Management.

Education/Certifications:

• Must possess a High School Degree or equivalent.
• Minimum of six months of education in related field (Criminology, Sociology, Social Justice, Psychology, Counselling, Social Work etc) required.
• Clear TB Skin test required.
• Occupational First Aid level 1 or equivalent.
• Enhanced reliability clearance through Correctional Service of Canada.
• Non-violent Crisis Intervention training an asset.

Experience:

• Minimum of six (6) months of related experience.
• Previous work experience in community corrections, probation, or parole an asset.
• Experience working with individuals struggling with addiction, substance abuse issues, and related behavioral challenges required.

Required Skills/Knowledge:

• Ability to establish and maintain rapport with clients.
• Ability to work under pressure and in crisis situations.
• Ability to work with a diverse clientele possessing a range of needs and barriers.
• Ability to discern baseline behaviours and any deviations concerning substance use or mental health.
• Must possess adequate typing skills and be computer literate.
• Must have strong and effective verbal and written communication skills.
• Must be confident in ability to utilize de-escalation techniques and non-violent crisis intervention skills.
• Must be punctual, organized, and able to adjust to operational demands.
• Must be presentable in appearance in accordance with ARC standards.
• Must have the ability to understand and be sensitive to cultural differences.
• Background check consent.
• A clear vulnerable sector screening.
• A clean drivers abstract.
• Completion of our online Armatus Abuse Training and required Health and Safety training.

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.