Consultant Home Health Care-pt
We are seeking a skilled and compassionate Home HealthCare Consultant to join our team at Lawton Drugs. As a key member of our retail team, you will provide exceptional customer service and support to our customers in need of home healthcare products and services.
This is a part-time position of around 10-20 hours maximum per week (mainly nights and weekends).
Ready to Make an impact?
The Home HealthCare Consultant will provide customers with friendly, knowledgable and professional healthcare services. The Consultant will be responsible for the sales of personal care supplies and medical equipment to achieve store excellence in the areas of retail merchandising, inventory management and customer service. Actively contributes to an environment of employee and customer engagement.
Here's where you'll be focusing:
• Provide customer service to exceed customer needs
• Sales and demonstrations of durable medical equipment
• Personal fittings of surgical appliances and compression stockings
• Ability to identify sensitive customer needs and use discretion when providing service
• Support all company initative, programs and standards
• Order products, receive product and merchandise the Home HealthCare Department
• Support the department through price filing, and inventory management
• Process 3rd Party billing
• Pay invoices
• Adhere to and implement all applicable company standards
• Perform department administrative duties as required
• Customer service
• Product knowledge
What you have to offer:
• Above average communication skills (both oral and written)
• Team player
• Committed to delivering excellence in customer service
• Strong attention to detail, and organizational skills
• Soft medical operations and programs
• Relevent courses within the Home HealthCare industry
• Previous retail experience
• Experience in a retail home-health care setting, nursing, or pharmacy environment
• Experience with Sobeys/Lawtons POS (point of sale) system
• Chainware experience
What We Offer
We offer a comprehensive Total Rewards package, including a competitive benefits package, access to virtual health care, employee and family assistance program, retirement and savings plan, and paid vacation time.