Lead Hand, FT/pt
Working Title: Lead Hand, FT/PT
Employment Status: Full-Time and Part-Time
Starting Hourly Rate: 17.50
Address: 205 Humber college Blvd Etobicoke ON m9w 5l7
New Hire Schedule: Monday to Friday, must be available on weekends
Start Date: ASAP
Important Information: Minimum 2-3 years of catering experience is preferred. Smart Serve and Driver's License preferred.
You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.
You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine creating a place where tomorrow's leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that's why this is so much more than a job.
Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today's students. Join our commitment to providing responsible, healthy-eating solutions.
Click here to view our Team Member video!
Job Summary
How you will make an impact:
You will be responsible for overseeing the staff and daily operations of the Catering Department.
As a Catering Supervisor, you will:
- Supervise employees in the Catering Department.
- Assists in the performance appraisal process
- Determine workload requirements from catering orders
- Coordinate catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion
- Meet with function group leaders to discuss setup arrangements; address last-minute changes and resolve problems
- Interact with customers and resolve complaints in a service-oriented manner
- Demonstrate complete understanding of menu items
- Instruct staff on work expectations for catered functions
- Help staff set up rooms to desired specifications
- Assemble and deliver food and supplies to scheduled locations
- Serve food and beverages to guests
- Return food, beverages, serving equipment and utensils to catering facility
- Ensure proper presentation, portion control and maintenance of serving temperatures
- Maintain sanitation and orderliness of all equipment, supplies and utensils
- Ensure proper food preparation by following approved recipes and production standards
About you:
- You must have a valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate for the province in which you are applying
- A valid driver's license may be required.
- Minimum of 2 years' experience with banquet and catering functions with high volume production.
- Proven supervisory skills and experience, capable of motivating, leading, and developing associates.
- Strong people and customer service skills; great at relationship building.
- Creative ability to apply current food trends and presentations to food service operation.
- Excellent communication skills (written and verbal.)
- Able to work in a fast-paced environment and readily acceptable to change work priorities at any time.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.