Customer Replenishment Analyst
Cargill's size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way.
Cargill is a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials — from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.
This position is in Cargill's protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters.
Job Purpose and Impact
The Customer Replenishment Analyst will maintain product availability at the distribution centers and stores to maximize sales opportunities for the customer. In this role, you will ensure forecast accuracy versus sales to drive correct order quantities and analyze business metrics to identify root cause issues and solutions to improve performance. You will serve as the primary point of contact for the customer's replenishment team and facilitate communication between the customer and the organization.
Key Accountabilities
- Manage inventory, review customer orders and prepare reports to make recommendations to improve and maintain key performance indicators.
- Drive improved order forecast accuracy and case fill through analysis of retailer data such as point of sale consumption and inventory versus customer forecast.
- Develop and maintain strong collaborative relationships across the customer's supply chain, as well as with sales, demand planning, supply planning and customer supply chain teams.
- Strategize on replenishment through current and historical trend analysis to maximize sales, inventory turns and gross margin.
- Work with the team to resolve product shortages and procedural issues and communicate with key stakeholders about decisions and information related to product disruptions in the supply chain to prevent out of stocks.
- Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
- Other duties as assigned.
Qualifications
Minimum Qualifications
- Diploma/certificate or Bachelor in a related field or equivalent experience
- Minimum of two years of related work experience
- Experience with email, spreadsheet, word processing and presentation applications
- Must be legally entitled to work in Canada
Preferred Qualifications
- Experience with customer databases, order management systems and retail point of sale systems. Hands-on experience with Retail Link platform and data analysis a plus.
- Experience preparing ad hoc reports regarding sales, inventory and forecasting
- Experience with key performance indicators like in-stock, fill rate, on time in full and order accuracy
Cargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities.