Property Standards & Municipal Law Enforcement Officer
Position Summary
**Note: Pay rates are based on 2024 rates**
Reporting to the Supervisor, Enforcement, the General ByLaw Enforcement Officer is responsible for the enforcement of municipal by-laws and various provincial acts and will resolve complaints and provide information and guidance regarding municipal general bylaw issues.
KEY DUTIES & RESPONSIBILITIES
Inspect properties within the City of Kingston and in accordance with the Ontario Building Code Act to assure compliance to the Property Standards Bylaw and Yards Bylaw
Investigate, respond to and ensure compliance and enforcement of various provincial acts and all applicable by-laws and relevant legislation with tact, firmness, impartiality and sound judgment
Enforce the animal control by-law including apprehension of dogs at large and support the Responsible Pet Ownership Program (RPOP)
Communicate with members of the public relating to specific cases, enforcement procedures and education regarding the City's bylaws
Serve legal documents, issue warnings, infraction notices and summons' in cases of non-compliance and conduct follow-up site visits
Act as an ambassador for the City with residents and visitors
Responsible for data entry and for providing statistical information and reports
Collect license fees where applicable
Work with outside agencies to coordinate efforts relating to City properties
Prepare documentation and provide evidence in support of charges for Legal Services
Attend court, tribunals and appeals committee meetings
Work closely with all members of the department and liaise with other City departments to ensure a cooperative and consistent approach to enforcement
Make referrals to other departments and agencies
Assist with general Licensing & Enforcement department duties as required
Follow the City of Kingston's policies and code of conduct
Conduct duties by foot, bicycle or in a vehicle
Perform other duties as assigned
Qualifications, Competencies
2 year diploma in Community and Justice Services, Police Foundations or equivalent
2 years' work experience in enforcement, community services, or related field
Ontario Association of Property Standards Officers (OAPSO) training preferred
Member of the Property Standards Association or willingness to join upon hire
Preference given to candidates who have completed the MLEO (Municipal Law Enforcement) Part 1
Completion of MLEO Part 2 an asset
Must demonstrate corporate competencies: Customer Focus, Results Orientation, Integrity, and Teamwork
Skills, Abilities, Work Demands
Demonstrated knowledge of City Bylaws, Provincial Offences Act, Municipal Act, Dog Owners Liability Act, Ontario Building Code, Landlord Tenancies Act, Municipal Freedom of Information and Privacy Protection Act and how they relate to the day to day operations of Bylaw enforcement
Demonstrated public relations skills and able to resolve contentious issues in a professional and efficient manner
Able to communicate effectively both verbally and in writing
Able to conduct duties with a high degree of tact while exercising sound judgement and discretion
Able to prepare and give evidence at tribunals, appeals meetings, and in court with a high degree of accuracy
Able to handle stressful situations on a regular basis
Able to work in unpleasant environments and small/confined areas, including crawlspaces and basements etc.
Able to work with minimal supervision
Must be team oriented, flexible and committed to continuous self-improvement
Possess basic Microsoft Office skills (Outlook, Word and Excel)
Able to perform the essential duties of the job and be willing to work outside in all environments
Knowledge of Cityview and other GIS mapping tools an asset
Must possess and maintain a valid class "G" license with a satisfactory driver's abstract
Must be available to work nights and weekends if required
Must obtain and maintain a satisfactory criminal record check, including vulnerable sector