League Convenor - Jam Sports Kitchener-Waterloo-Cambridge

JAM is your one-stop shop for all things PLAY! Whether you're looking to find Sports Leagues across North America, or book a hilarious virtual event for your team, JAM has it all! We are looking for a new teammate to join us on our exciting adventure, as we connect more people through play than ever before!

Candidates must be a great fit with the JAM Core Values:

• Chase the vision
• Deliver what you promise
• Take pride in what you do
• Get shit done
• Treat everyone like your best friend
• Find a better way

JOB DESCRIPTION

You will act as the face of JAM and be a key 'on the ground' resource for leagues and programs. Overall, your goals will be to:

• Ensure that existing members receive an exceptional experience
• Ensure that leagues run smoothly
• Facilitate operational tasks assigned by our head office team

Specifically, areas that you will be responsible for include:

• The majority of your time will be spent in the evenings and some weekends executing leagues
• Retention of current members with exceptional customer service
• Sales of leagues/programs to individuals and captains, finding ways to fill empty space
• Developing improvements for current league play.
• Maintaining excellent relationships with current venues, and seeking new venues to enable growth
• Assisting with the activation of regional promotions
  
• Assisting and training league ambassadors carry out nightly duties
  
• Helping with discipline issues that may arise during game play
• Contributing to building our online community through interactions and contributions to our social media platforms
• Attending league games onsite to ensure everything is running smoothly
• Taking photos or videos of league play for social media promotion
• Meeting with hired or prospective part-time staff
• Administrative tasks can be done at home, with the support of the shared services team
• Exploring new venues and facilities and collecting details about current venues
  
• Collecting and creating fun content for JAM's social media platforms (videos, action shots, player interactions etc.)

QUALIFICATIONS

High Energy

• Extremely upbeat and positive, with their own flair and personality!
• Hardworking attitude with a "go getter" personality. You are known for taking initiative
• You like capturing fun content around you (videos, pictures, conducting social media campaigns etc.)

Details, Details, Details

• Taking care of the little details first makes putting on a big show easy!
• Must have incredible attention to detail, be a quick learner and an eye for creating and improving systems.
• You have a logical brain, with strong pattern recognition skills. (You are probably better than average at puzzles and sudoku)

Go Getter

• Be confident and motivated to positively interact with members, head office staff, and facility staff (face-to-face, emails, phone calls)
• Hardworking attitude. You are known for taking initiative.
• Finding unique ways to grow JAM's brand (new venues, members & growth opportunities)

Think Outside the Box Mentality

• We want someone who has fresh ideas, can work on their own without being micromanaged, and is good at developing and maintaining relationships.

Perfectly Seasoned

• We are looking for someone who has past experience with planning events on every level. Someone who is able to clearly represent SSG to prospective businesses, while adopting our fun yet professional attitude.

Well Spoken & Written

• It goes without saying, but we'll say it anyway. You'll need to have strong self-monitoring skills, strong public speaking skills and be able to clearly articulate.
• Knowledge of a wide variety of sports rules and formats is an asset!

Quick On Your Feet

• Confidence in your ability to take control of a situation with a flair for being resourceful.
• Strengths in planning, decision making, and creative problem solving.
• You are a problem solver and enjoy coming up with creative solutions when needed.

ADDITIONAL REQUIREMENTS

• Must have a valid driver's license
• Must have access to your own vehicle, the expectation will be that we will require you to use your own vehicle to transport supplies and equipment

WORKING LOCATION

• Training will take place at venues in KWC region (Kitchener, Waterloo & Cambridge) or remotely depending on your location (to be discussed during the hiring process)
• Additional training may take place remotely through online portals
• Once trained, the majority of your time will likely be spent on the go in the afternoons and evenings (most prominently Monday - Thursday), some Saturdays and Sundays will be required

EXPECTED HOURS

• Approximately 12-15 hours per week in the field to start

COMPENSATION

• All of our League Convenors earn $21 CAD per hour
• We have created a very clear hourly increase plan that showcases how you can achieve future hourly rate increases based on the number of shifts you have worked. The increases will be reflected starting the pay period after you hit the specific shift milestone.
• League Convenors have the opportunity to participate in all of our tournaments at no charge (please note: that to be eligible to play in a tournament for free you must have a regular shift in the current season).

• Base Rate = $21 CAD
• After 50 Shifts = $22 CAD
• After 100 Shifts = $23 CAD
• After 200 Shifts = $24 CAD
• After 300 Shifts = $25 CAD

Application deadline will be Friday, November 8th 2024 at 10:00am EST.

JAM Is For Everyone.
We at JAM are committed to creating a diverse and inclusive work environment and are pleased to be an equal opportunity employer. All candidates will be given equal consideration regardless of race, colour, religion, gender, gender identity/expression/orientation, age or disability. Our devotion to creating a diverse, inclusive and equitable environment is reflected in our work culture as well as the services we offer.