Intent to Return - Aquatics - Summer 2025

The City of Markham is proud to be recognized for the 5^th consecutive year as one of Canada's Best Employers by Forbes and Statista Inc. In 2025, the City of Markham is ranked 2nd among municipalities in Canada and 12th overall for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 366,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.

Applications are now being accepted for Intent to Return Aquatics Assistants, Lifeguards and Swim Instructors (Summer 2025) who worked in the Recreation Department, Community Services Commission in the 2024/2025 season ONLY. To apply, please submit your cover letter and resume online by May 1, 2025.

New applicants are invited to apply to the NEW Aquatics Assistants, Lifeguards and Swim Instructors postings.

Enjoy a positive and rewarding work environment with flexible scheduling options as you share your enthusiasm for aquatics. Work close to home, help build the skills and confidence of others in the water and stay active and fit doing something you love.

Join us and make a lasting difference!

AQUATICS ASSISTANTS ($17.20 Hourly)

The City of Markham's pool facilities offer public swim, swimming lessons, aquafit classes and rentals. We have indoor Aquatics Assistants at all of our indoor pools.The successful candidate will be responsible for:

• Provides quality customer service by answering inquiries while on duty.
• Servicing customers by maintaining clean change rooms, monitoring loitering in order to deter theft and reminding patrons to follow pool rules.
• Supervision of patrons using the water slide (top of the slide only).
• Cleans change rooms and washrooms. Replenishes supplies such as soap, paper towels, toilet paper, etc.
• Ensures site, equipment and supplies are appropriately maintained to minimize health and safety risk at all times.
• Assists with deck and emergency procedure duties as qualified.
• Provides in-water assistance to Instructors.
• Excellent customer service skills; ability to clean; communicates tactfully with customers.

Qualifications:
In addition to being at least 14 years old, you have the following required current qualifications:

• Lifesaving Society Bronze Cross
• Lifesaving Society Standard First Aid
• Lifesaving Society Assistant Instructor preferred

LIFEGUARDS ($18.70 Hourly)

As a Lifeguard for the City of Markham Recreation Services Department, your primary role will be to maintain the safety of people using our swimming pool area. Specifically, you will:

• Provide excellent customer service and encourage pool users to practice safe and enjoyable swimming.
• Patrol and observe the swimming pool area ensuring pool rules are being adhered to.
• Check rescue equipment and discuss scanning approach with team.
• Ensure correct patron-to-lifeguard ratios are met at all times.
• Apply basic life support and first aid as required.
• Complete pool deck set-up and clean-up.
• Perform minor maintenance and cleaning.
• Know emergency procedures.
• Excellent customer service skills and the ability to work well with other staff.
• Experience with cash management would be an asset.

Qualifications:
In addition to being at least 15 years old, you have the following required current qualifications:

• Lifesaving Society National Lifeguard
• Lifesaving Society Standard First Aid with CPR C w/ Automatic External Defibrillator (AED)
• Lifesaving Society Airway Management

SWIM INSTRUCTORS ($20.70 Hourly)

As a Swim Instructor for the City of Markham Recreation Services Department, you will provide direct leadership, instruction and motivation in helping our swim program participants achieve and surpass Lifesaving Society, City of Markham and other association standards.

• Provide direct instruction and evaluation of program participants.
• Plan and organize classes through daily lesson plans and long-term core plans to ensure progressive learning.
• Maintain class safety though formations and proper scanning techniques.
• Educate all facility users on safe and enjoyable swimming practices.
• Check rescue equipment and discuss your scanning approach with the team.
• Complete pool deck set-up and clean-up.
• Apply basic life support and first aid as required.
• Perform minor maintenance and cleaning.
• Know emergency procedures.
• Excellent customer service skills and the ability to work well with other staff.
• Experience with cash management is an asset.

Requirements:

In addition to being at least 15 years old, you will need the following required current qualifications:

• Lifesaving Society Bronze Cross OR Lifesaving Society National Lifeguard
• Lifesaving Society Swim, Lifesaving, Emergency First Aid Instructor
• Lifesaving Society Standard First Aid with CPR C with Automatic External Defibrillator (AED)
• Lifesaving Society Airway Management

CORE BEHAVIOURS:

• Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
• Change & Innovation: Responds positively and professionally to change and helps others through change.
• Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
• Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
• Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
• Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.

*Please include your Lifesaving ID number on your resume. Certifications that will expire during your work term must be re-certified prior to your start date. If you are registered for an applicable course, please list it on your resume along with the registration dates.

*All applicants are required to submit a valid Vulnerable Sector Check, (completed within 6 months) with their application if they have been terminated from employment with the City of Markham for more than 9 months.

Note: All qualifications must be current from the beginning to the last day of each session. Qualifications that are due to expire during a session must be re-certified prior to the start of the season and staff will be required to provide proof of registration for the re-certification.

The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.

Please respect our scent free area by not wearing scented products when visiting the office.