Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience."
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things, and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
Subject: Job Posting for 1 (one) Full Time Operations Agent
Job summary
An Operations Agents is responsible for efficiently coordinating, planning, controlling and managing Ottawa operations office.
Your activities
- Prepare flight documents including flight plans, weather briefings, NOTAMs, etc.
- Monitor emails and messages.
- Reporting required information to designated flight dispatch for flight planning purposes.
- Accurately prepare and send LDM and CPM messages per carrier standards.
- Complete load planning including cargo and baggage as required.
- Maintain personal qualifications in all required areas i.e. weight and balance, dangerous goods, etc.
- Coordinate and transmit information to centralized load control, if required.
- Coordinate fueling activities and liaise with fuelers.
- Liaise with catering companies as required.
- Verify baggage reconciliation prior to departure.
- Act as Account Supervisor when Supervisor not present.
- Other duties as assigned.
Your profile
- Able to read, write and speak English fluently;
- Work independently as a team;
- A working knowledge of operations and billings;
- Act as a resourceful person who is able remain calm under pressure to obtain clear information and relay same precisely;
- Good communications skills and a working knowledge of computer, radio, telephone, telex, and fax equipment;
- Ability to work in a team environment.
- Excellent organizational and planning skills.
- Ability to write clear and concise shift reports;
- Able to multi-task and prioritize;
- Must be able to work in inclement weather.
At Swissport we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment with regard to race, colour religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Visit our website at www.career.swissport.com (https://www.careers.swissport.com) to learn more about Life at Swissport.
Join Swissport today and become part of a team that connects the world of aviation!