Protective Services Officer
The Mint is recruiting Protective Services Officers (PSOs) who can thrive in a dynamic and inclusive environment.
Reporting to the Supervisor, Protective Services, the Protective Services Officer (PSOs) is the font line of security defense. You ensure the security and safety of the Mint's staff, assets & facilities.
Our vision is to be the best mint in the world through our customer focus, talented people, commitment to sustainable practices and the value it adds to Canada and Canadians.
Full-Time (40 hrs)
Permanent Part-time(20-40 hrs)
Casual (0-40 hrs)
The Royal Canadian Mint is looking to staff pre-qualified candidates to fill future Protective Services Officer positions.
Your Responsibilities:
- Monitor and respond to alarms and inform the Control Room and Supervisor in cases of emergencies or the presence of unauthorized persons
- Investigate and prepare reports on accidents, incidents, and suspicious activities
- Conduct preventive patrols, providing threat and risk analysis, controlling and monitoring access of pedestrian and vehicular traffic flows on the Mint's premises
- Enforce security policies and regulations, and respond to emergencies, including HAZMAT response, fire and medical emergencies in accordance with established and recognized emergency plans and procedures.
Mandatory Recruit Training Program (Paid)
The mandatory PSO training program includes:
- Use of Force (5 Days)
- Firearms (Pistol) (5 Days)
- HAZMAT Technician Safety Course (5 Days)
- SOPs, Systems & Post Training
You must be available to work shifts including: days, evenings, overnights, weekends & holidays.
Qualifications:
- A basic level of bilingual proficiency in both official languages (English / French) is required at the time of hire. If a bilingual candidate is not identified, other candidate language profiles may be considered in accordance with the Mint's Staffing Policy.
Education
- Post-secondary certificate or diploma in a related field, relevant experience will also be considered
Experience:
- Valid First Aid and CPR certificate required
- Valid provincial driver's licence required
- Valid firearms Possession & Acquisition Licence (PAL) for restricted and non-restricted firearms is an asset (click here for course & license information)
- Experience identifying suspicious behaviour considered an asset
- Experience working in a high-security environment considered an asset
- Experience working with HAZMAT or industrial firefighting considered a strong asset
Additional Qualifications
Knowledge:
- Knowledge in corporate security processes and emergency procedures
- Knowledge of the Criminal Code of Canada (sections pertaining to use of force & powers of arrest)
- Knowledge in accident prevention and safety, crisis intervention & de-escalation techniques
- Knowledge of access control, intrusion detection, alarm monitoring systems, CCTV and other security systems
- Knowledge of visitor management systems, x-ray operation and/or hand scanning
Skills and Abilities:
- Critical Thinking
- Conflict Resolution and Problem Solving
- Interpersonal Skills
- Cultural Awareness
- Self-Starter
- Ability to conduct security surveys, identify risks to the organization and respond effectively
- Ability to escalate and report information in a timely manner
- Ability to write clear and concise reports
- Ability to motivate and maintain a positive work environment
- Ability to work independently and to work with others as a team
- High level of integrity & attention to detail
Selected candidates will be required to complete:
- A background check facilitated by the Mint, in order to obtain a Secret Security Clearance.
- A psychological assessment facilitated by the Mint.
- Please note: Priority will be given to Canadian Citizens and Permanent Residents.
What We Offer
- Competitive Salary (rates based on 2024 Collective Agreement)
- Annual performance bonus (% based on company performance targets)
- Flexible and comprehensive benefits (eligible positions only)
- 3-weeks of Annual vacation leave entitlement (eligible positions only)
- Defined-benefit pension plan (eligible positions only)
Why the Mint?
At the Mint, you will collaborate with a diverse group of people and be a part of an iconic Canadian organization. Your safety and wellbeing are our top priority. We offer outstanding pay and total rewards for you and your family and you will be supported to continuously learn throughout your career.
The Mint is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We value diversity and aim to provide an inclusive, barrier-free recruitment, selection and onboarding process to ensure that each candidate is treated respectfully. In accordance with the Employment Equity Act, you are invited to voluntarily self-identify with one or more of the four employment equity groups (women, Indigenous Peoples, persons with disabilities and members of visible minorities) by sending your application to the confidential email, ee@mint.ca that is accessed only by the Human Resources section.
If you need accommodation at any point in the application or interview process, please let us know. We are committed to being an inclusive employer. For a confidential inquiry, simply email us directly at ee@mint.ca to make arrangements.
What to Expect
In order to be considered for an interview, please clearly demonstrate on your application how you meet the education and experience qualifications. The additional qualifications may be assessed through interviews, exams, reference checks, etc. If successful, you will be required to complete a background check facilitated by the Mint in order to obtain a security clearance.