Pit Manager (Part-time) - Gbh

Great Blue Heron Casino & Hotel is seeking a Part-time Pit Manager!

Under the general direction of the Operations Manager, this position is responsible for monitoring the day-to-day activities of table games operations on an assigned area, while establishing and contributing to a safe and welcoming work environment for all team members in accordance with the established GBH & GCE policies and procedures and the AGCO rules and regulations.

The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following in support of the company's vision, mission and values:

• Helps to create an engaged work environment by choosing positivity and fun, recognizes excellent peer performance, and by caring about and supporting our team members every day
• Leads by example to create Great Experiences and Memories (GEM) for all guests and colleagues
• Monitors Dealers in an assigned area; maintains game integrity; monitors game limits and cash/value transactions; may assign shift work assignments in an assigned area
• Makes changes to schedules as required
• Assists with the implementation all new table games initiatives.
• Provides input for coaching and mentoring team members
• Participates in the implementation of table games strategic plans
• Requests fill/credit issuance as required
• Verifies cash/value transactions pertaining to floats, fills credits and tips
• Responds to, resolves or escalates issues
• Reports irregularities and suspicious activities
• Assists in allotting player seating and waiting lists
• Maintains a tidy work area
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Other duties as assigned by the Operations Manager

Successful applicants will demonstrate the following qualifications:

• Minimum two (2) years of experience in gaming management
• Secondary School Diploma; Post-Secondary education or a suitable combination of education and experience an asset
• Knowledge and experience in a variety of table games required
• People-focused and committed to service excellence
• Proactive and solution-oriented with a drive to succeed
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• Computer literacy in MS Office
• Ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

Candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights. The hours of work will be based on operational needs. Ready to embark on your next adventure?