Patient Food Services Supervisor, Part Time
Working Title: Patient Food Services Supervisor, Part Time
Employment Status: Part-Time
Starting Hourly Rate: $ 27.50 Per Hour
Address: St. Joseph's Hospital 35 N. Algoma Street Thunder Bay ON P7B 5G7
New Hire Schedule: TBD
Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.
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Start Date: ASAP
Status: Full time/Part time
Schedule: TBD
Wage: $27.50/hr
Location: St. Joseph's Hospital, 35 N. Algoma Street, Thunder Bay, ON, P7B 5G7
Important Information: CSNM membership required
Job Summary
Assists the Manager on duty with the coordination of activities of associates within the patient food service department while maintaining the highest standards and levels of customer service.
Now, if you were to come on board as one of our Patient Food Services Supervisors, we’d ask you to do the following for us:
- As a member of our team, you will be responsible for providing direct supervision and training of all staff in Patient Food Services and will provide leadership in the development of a superior customer service culture in Food Services
- The successful incumbent will supervise the daily operations of the Patient Food Services Department, including meal service to patients, sanitation, ware washing and security.
- Continually monitoring operations, and completing assessments and necessary action plans to provide optimal nutrition care and meal service to patients/residents
- Drives patient satisfaction and maintains client relationships through rounding.
- Recognizes and adopts activities appropriate to the specific needs of the patient/resident population and demonstrates knowledge of specific issues directly related to age of patient population
- Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
- Manages and controls resources and materials to ensure quality, adequacy of supply and cost control within budgetary guidelines.
Think you have what it takes to be our Patient Food Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- FoodSafe Level 1 / Food Safety Certification.
- A minimum of 1-2 years of experience in supervising a diverse team in healthcare environment.
- CSNM is preferred
- Comprehensive health and safety knowledge and training.
- Strong supervisory skills and the capability to motivate and lead staff.
- Employee relations experience in a unionized environment is an asset.
- Excellent customer service skills.
- Excellent communication skills (written and verbal).
- Knowledge of Microsoft Office.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.