Personal Support Worker

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Union: CUPE TW Service
Site: Toronto Western Hospital
Department: GIM
Reports to: Manager
Work Model: On-Site
Hours: 24 hours per week
Salary: $29.22 - $30.06 (start rate in accordance with collective agreement requirments)
Shifts: Day 0700h-1500h, Evening 1500h-2300h, Night 2300h-0700h
Status: Permanent Part-Time
Closing Date: November 21, 2024

Position Summary

We are seeking a compassionate and dedicated Personal Support Worker (PSW) to join our healthcare team in Toronto, Canada. As a PSW, you will play a crucial role in providing high-quality care and support to our patients, ensuring their comfort and well-being.

Duties

• Assist patients with activities of daily living, including feeding, lifts and transfers, bathing, skin care, oral hygiene, and toileting
• Perform tasks delegated by Registered Nurses (RNs) or Registered Practical Nurses (RPNs) in compliance with established protocols and after appropriate training
• Communicate and demonstrate basic information in accordance with patients' pre-established Plans of Care
• Ensure a safe environment for patients and staff by reporting and documenting unsafe conditions, equipment issues, and patient behavioral, physical, or cognitive changes
• Maintain accurate and up-to-date patient records and progress notes, adhering to hospital policies and procedures
• Collaborate effectively with the inter-professional care team to provide comprehensive patient care
• Adapt to changing patient needs and healthcare situations with flexibility and professionalism

• Successful completion of a Personal Support Worker program from an accredited community college
• Current Basic Cardiac Life Support (BCLS) Certificate
• Strong physical stamina to handle daily mild to moderate physical exertion, including constant standing, walking, climbing, and reaching
• Excellent attendance record and reliability
• Strong communication skills with the ability to interact empathetically with patients and collaborate effectively with healthcare team members
• Demonstrated patience, compassion, and a supportive attitude towards patients
• Excellent time management skills and ability to prioritize tasks efficiently
• Knowledge of infection control practices and commitment to maintaining a safe healthcare environment
• Detail-oriented approach to patient care and documentation
• Flexibility to work various shifts, including days, evenings, weekends, and statutory holidays
• Previous acute care or rehabilitation experience is considered an asset
• Behavioral management training (such as PIECES, U-First, or CPI) is an asset

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive compensation & benefits (medical, dental, etc.)
• HOOPP defined benefit pension plan
• Wellness services & offerings
• Close access to the TTC and UHN shuttle service
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.