As a Guest Experience Concierge (GEC), you play a vital role in delivering world-class service to our guests at our Guest Centres, Stations and other locations within our Destinations. You will be a problem-solving champion, empowered [...]
Process telephone callsProcess group arrivals and departuresRegister arriving guests and assign roomsProcess guests' departures, calculate charges and receive paymentTake, cancel, and change room reservationsResolve minor guest complai[...]