Handling customer calls regarding appointment cycle, and ensuring all service appointments are scheduled when due. Review unconfirmed appointments in the system and contact customers to confirm several days prior to scheduled appointme[...]
Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor. Answer basic customer inquiries and refer more extensive inquiri[...]
including assessment, problem identification, setting treatment goals, treatments, and re-evaluation of patients/residents. Educates patients/residents and their families in aspects of the physiotherapy treatment. Obtains patient/resid[...]
Provides comprehensive therapeutic counseling services such as exploring the emotional psycho-social response to identify problems, personal concerns and treatment objectives; facilitates changes in coping style, behavior, attitude and[...]